Front Office Employee

Job description

Company Description

We are Novotel Amsterdam City; one of the largest 4-star hotels in the Netherlands. As a strong brand, we are part of the international organization Accor. Novotel Amsterdam City features 610 rooms, approximately 1,300 m² of meeting space, and various F&B outlets; we cater to an average of 500+ guests daily, providing them with the best service they could wish for.

Job Description

Team member Front Office
Are you service-minded and would you like to take the next step in your hospitality career? Would you like to work in one of the largest hotels in the BENELUX with a young, spontaneous and outgoing team? Are you looking for growth opportunities? Then this is the perfect opportunity for you! 

Passion, quality and professionalism is what Novotel Amsterdam City stands for! Through sincere attention and being authentic we ensure that our 700 guests are happy to come back. With 610 rooms, 1 restaurant, 17 meeting rooms, a fitness and sauna, we are one of the largest 4-star hotel in the Benelux. We do this with a team of around 140 employees where we know each other, interact with each other and have fun alongside work!

What are you going to do?
At Novotel Amsterdam City you have the opportunity to be yourself, because we believe that when you are the best version of yourself you can provide the best possible service to our guests. As our Front Office receptionist, you will be the first and final contact point for our guests. You ensure that their check-in or check-out runs smoothly and you assist them with all their questions or requests! You will also perform general administrative duties belonging to the Front Office department. Of course you won’t do this alone, but with your 24 team members!

Qualifications

What do we offer you?
Novotel Amsterdam City is one of the largest Accor Hotels and that brings many advantages! We have plenty of growth opportunities in our hotel and worldwide. We also offer:

·  A gross salary starting from € 2,488.13 per month based on a full-time (38-hour) workweek (the salary we offer is 7.5% higher than scale 5 of the Horeca CAO);
·  25 vacation days per year based on a full-time contract;
·  A referral bonus of € 500 if you bring in new colleagues;
·  Excellent travel allowance from 5.0 km;
·  After your probation period, you are invited for a guest experience, where you stay one night at Novotel Amsterdam City with another person. This includes breakfast and a 3-course dinner!;
·  Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
·  Free parking and free use of our brand-new Technogym fitness room;
·  Daily use of lunch or dinner in the staff canteen.

Who are we looking for?
We are looking for enthusiastic, outgoing team member, who has a true passion for hospitality, likes to work within a team, is flexible with an eye for detail. Besides this you have;

·  Preferably, previous experience in Front Office;
·  Strong verbal and written communication skills and excellent knowledge of the English language and preferably also Dutch;
·  Experience with PMS Opera / Opera Cloud or with similar systems.

Additional Information

Are we a match?
Are you interested in this position? Then we would love to meet you! Apply with your CV and motivation and we might see you soon for a cup of coffee!