Front Office All Rounder- Full Time

Job description

Company Description

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the  French Zest  and Sofitel luxury. 

We are nearing the end of  a complete transformation  and enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests. Scheduled to complete the changes in Spring 2024, the hotel will provide an all-encompassing experience where entertainment, leisure, dinning, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.

We're setting new standards in the Australian hospitality scene and we're seeking a new Full Time   Front Office All Rounder  to be part of the  “ Rebirth of a Sydney Icon”  with us!

Job Description

An exciting opportunity at Sofitel Sydney Wentworth to be working in Front Office team expanding your skillset in  both Communications and Reception .  Our Front Office All Rounders play a vital role in our Hotel acting as the  link between our guests and the hotel operation . As a first point of contact, our  Front Office All Rounder  promptly attends to guest requests and hotel enquiries while upholding our luxury brand standards.  No two shifts are the same  in this varied role, you could be responding to all internal and external  phone calls , performing  check-in ,  check-out  processes,  welcoming guests  to the Hotel and  assisting with guest queries  . 

Qualifications

To be successful in this role you will have proven multi-skilling experience and a high sense of organisation. You will also be able to demonstrate:

·  Strong communication skills and excellent personal presentation.
·  Great interpersonal skills with a passion for connecting with people. 
·  Desire and ability to excel in a luxury environment.
·  Flexible working availability with working rights in Australia.
·  Experience using a PMS (Property Management System) such as Opera & HotSOS not essential, but would be highly regarded.

Additional Information

Joining our team will  unlock  generous local, national & international  industry benefits  on accommodation, dining, travel, wellbeing & more  from Day 1 . You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer  discounted city parking ,  complimentary dry cleaning ,  progressive leave policies  (including 10 weeks parental leave) and  unlimited development opportunities  as you  learn from industry experts  with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us. 

If this sounds like the right opportunity for you, a new challenge in 2024, we look forward to finding out more about you and invite you to apply!