Front Desk Executive

Job description

Job Description

Job Responsibilities:

·  Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
·  Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
·  Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
·  Accounting and maintaining an accurate cash float.
·  Any other ad-hoc duties assigned

Job Requirements:

·  Passionate individuals who love customer service
·  Communicate fluently in English
·  Independent and work well in a team
·  Work on weekends and public holidays
·  Work day shifts and night shifts

Additional Information

·  Duty Meal allowance and uniform allowance
·  Attractive incentive and bonus
·  Birthday leave