Food and Beverage Team Leader

Job description

Company Description

Work Your Way to Pullman Sydney Hyde Park!  Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. 

Job Description

·  The efficient running of the food and beverage service function to both meet and exceed customer needs and expectations with a focus on conference & events.
·  Proactively managing and resolving guest complaints
·  Working hands-on alongside the team, Leading and developing your team members by assisting with service, training and ongoing development.
·  Adhere and uphold RSA principles and liquor licensing guidelines at all times.
·  Liaising with guests, Chef and Kitchen brigade on the menu, guest feedback and service issues
·  Upholding and maintaining a clean, hygienic and ALLSafe working environment

Qualifications

·  Passion for food & beverage service and guest engagement - always seeking to find the YES in every situation.
·  Excellent communication skills; including both verbal and written.
·  A hands on approach with an eye for detail and accuracy.
·  Someone who can think outside the box to ensure continuous improvement.
·  Have the ability to work various evenings including weekends and public holidays.
·  RSA Certification

Additional Information

Accor is the world's largest and fastest-growing Hotel group with a network of more than 4,000 properties in over 90 countries. We offer a positive working environment, global company & partner benefits, learning & development opportunities and career progression. 

If this sounds like the role for you? Then what are you waiting for, apply today!