F&B Team Memeber
Apprenticeship Brentford (Greater London) Hotels - Restaurants
Job description
Company Description
Join a hotel member of the Adagio - part of Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. Opportunities for growth and advancement are plentiful. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Have the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
Job Description
Providing efficient, friendly and professional service to all guests.
Leading by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction
Achieving a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests
Promote the F&B offer
Managing the service, storage and ordering of food and beverage within the hotel.
Ensuring all equipment is kept in good working order and used only for the purpose for which it was intended.
Ensure compliance with H&S regulations, including food handling, storage and preparation.
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
Support reception team on daily basis
Qualifications
Candidates must be guest-oriented and service-minded
previous F&B / Hotel experience
Additional Information
Monitoring of stores, orders, inventories, perfect mastery of cooking and highlighting the presentation of the buffet. Ensuring the quality of presentation and customer satisfaction