F&B Supervisor

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Our mission at  Mercure Bedford Centre  is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

·  Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
·  Discounted hotel rates all over the world in Accor Hotels
·  Continuously learn and develop yourself with our Accor Academy
·  Support your wellbeing in your professional and personal lives
·  Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
·  Participate actively in initiatives to build a more inclusive and sustainable world
·  And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Job Description

·  Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development
·  Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
·  Ensures that all products served to guests conform to standard and are of good quality
·  Duty Manager shifts, taking responsibility for our 121 rooms and 7 meeting rooms for large functions and events
·  Develops revenue and profit margins
·  Provides information for guests within his/her field of competence or directs them to the right person
·  Remains polite and courteous at all times whatever customers may request
·  Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
·  Supervises and checks the bar, restaurant, menu, presentation
·  Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand
·  Coordinates with the departments close to the F&B department (front office, reservation etc)
·  Guarantees that equipment is kept clean and well maintained, in line with hygiene regulations

Handling any complaints immediately and sensibly, and keeps the manager informed.

Qualifications

Food & Beverage Hotel as well as Duty Manager experience is mandatory.

Additional Information

Salary to be discussed during the interview at the venue.