F&B Manager

Job description

Job Description

·  Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
·  Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
·  Ensure compliance with health and safety regulations and hotel policies.
·  Assist in recruiting, training, and supervising food and beverage staff.
·  Schedule staff shifts and manage labour costs effectively.
·  Conduct regular performance evaluations and provide feedback to staff members.
·  Address guest concerns and complaints promptly and professionally.
·  Monitor guest feedback and implement improvements to enhance guest satisfaction.
·  Foster a customer-focused environment and encourage staff to exceed guest expectations.
·  Assist in preparing and managing the departmental budget.
·  Monitor revenue and expenses, identifying opportunities to increase profitability.
·  Implement cost control measures to optimize operational efficiency.
·  Assist in developing and updating menus in collaboration with the culinary team.
·  Ensure compliance with food safety standards and regulations.
·  Monitor food quality and presentation to maintain brand standards.
·  Coordinate and oversee events, banquets, and special functions.
·  Work closely with the sales and catering teams to ensure successful event execution.
·  Ensure timely communication and coordination with all departments involved in event planning.

Qualifications

·  Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
·  Minimum of 2-3 years of experience in food and beverage management, preferably in a luxury hotel setting.
·  Strong leadership and team management skills.
·  Excellent communication and interpersonal abilities.
·  Proficiency in MS Office, Opera Systems and other food & beverage management software is required.
·  Knowledge of food safety and sanitation regulations.
·  Ability to work flexible hours, including evenings, weekends, and holidays.