Executive Housekeeper

Job description

Key tasks

You check the cleanliness and layout of bedrooms and common areas (corridors, stairways...). You check that nothing is missing and manage stocks of products and supplies. You may be in charge of purchasing products and materials. You manage and supervise all of the housekeeping staff and stand in for the head housekeeper in their absence.

Grand Mercure and its people

At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English (Primary tongue)
Optional languages Hindi (Working level)

Essential and optional requirements

• The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. The Executive Housekeeper must be fair and just in any staff disciplinary actions in accordance to the hotel registered staff manual.
• Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
• Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
• Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals.
• Liaise with F&B to ensure room occupancy meets the preparation
• Ensure there is management support and presence visible on Housekeeping during key times throughout the day.
• Daily room and public area check should ensure accuracy in the standard
• Any other duties assigned by the Management.

·  Access
·  Excel
·  Power Point
·  Word
·  Opéra