Embajador (Bell Boy)

Job description

Company Description

¿Por qué trabajar para Accor?
Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/
¡Haz lo que amas, cuida el mundo, atrévete a desafiar el status quo! #BELIMITLESS

Job Description

·  Greet guests upon arrival, assist with luggage, and escort them to rooms.
·  Manage  valet parking , luggage storage, and delivery of items (parcels, messages) to guest rooms.
·  Provide information on hotel amenities, local attractions, and dining options.
·  Ensure lobby/entrance areas are clean, organized, and visually appealing.
·  Collaborate with the front desk, concierge, and bell captain to address guest needs.
·  Adhere to health, safety, and protocol standards for guest and staff safety.

Qualifications

·  Experience:  1–3 years in roles like bellman, valet driver, or doorman.
·  Licenses:  Valid driver’s license (for valet services).
·  Communication:  Fluency in English (additional languages are a plus).
·  Ability to communicate effectively both verbally and in writing
·  Strong customer  service skills with a professional attitude.
·  Traits:  Professional demeanor, problem-solving skills, and physical stamina.

Additional Information

A bellboy isn’t just a luggage handler—they’re ambassadors of the hotel’s brand. From ensuring smooth arrivals to leaving guests with a lasting positive impression, their attention to detail and service excellence directly impact guest satisfaction and loyalty.