DUTY MANAGER

Job description

Company Description

The Pullman Saigon Centre is a modern and premium hotel located in District 1, the heart of Ho Chi Minh City, Vietnam. With easy access to major attractions, shopping districts, and cultural sites, it serves as an ideal base for exploring the vibrant city. Known for its contemporary design and upscale amenities, the hotel caters to both business and leisure travelers.

Job Description

·  Ensure the proper work of the operations and handle every situation happening during night time around the hotel
·  Manages and motivates front office team in line with the brand’s recommended behavioral guideline, in order to provide personalized high quality guest services
·  Develops staff’ skills and guides them in their professional development
·  Foster strong communication with other departments
·  Report directly to the Front Office Manager

Qualifications

·  Vocational diploma or degree in hospitality, at a hospitality studies management school or anyone with a significant experience in another customer service or receptionist position
·  At least 1 years’ experience in the same position, has experience in Accor Group is an advantage
·  Strong computer and organization skill
·  Languages: fluent in Vietnamese, and good in English