Duty Manager
THAILAND Hotels - Restaurants
Job description
คำอธิบายเกี่ยวกับบริษัท
Swissôtel Bangkok is your welcoming haven in the very heart of Rachada, Bangkok's dynamic new business and entertainment hub. Only a 30-minute drive from either International airport, our luxury hotel is also only steps from Huai Khwang MRT station, placing all of the city within easy reach, be it for business or pleasure.
Relax in spacious accommodation which merges Alpine design with Thai charm while enjoying the wide selection of dining venues be it the Chinese, Japanese or all-day dining restaurant
คำอธิบายงาน
· Represents Management in the important area of relations with the guest. He is primarily responsible to take care of hotel guest requirements and/or handle satisfactorily their complaints.
· To detect and take action when service or equipment is malfunctioning during his duty period and report the incident to the Department Head of the particular Department involved. Is responsible for the physical appearance of the lobby and front office in particular, but also all other areas of the hotel, whether in contact with the public or in the back of the house, as well as the appearance and discipline of employees of these areas, although ultimate disciplinary Responsibility remains with the respective Department Head.
· He has a primary roll, as hotel host, of personally welcoming and being helpful to as many guest as possible and offering services, including to guests deserving special attention, family groups, women travelers and the handicapped.
คุณสมบัติ
At least 3 years in the same position of international 5-star hotel.
Excellent in the presentation skill and being proactive.
High flexibility and ability to work under pressure.
Fluent in Thai and English communication skills both
written and verbal.
ข้อมูลเพิ่มเติม
· Employee benefit card offering discounted rates at Accor hotels worldwide.
· Develop your talent through Accor’s learning programs.
· Opportunity to grow within your property and across the world!
· Ability to contribute to the community and make a difference through our Corporate
· Social Responsibility and Environmental, Social, and Governance (ESG) activities.