Duty Management Internship

Job description

Company Description

Are you looking for an internship and do you love it when no day is the same? Then this could be the perfect internship for you!

Mercure Amsterdam City has 368 rooms, 14 meeting rooms, 2 restaurants, a spacious terrace and a beautiful bar. We serve breakfast, lunch, dinner and room service, and many drinks in our bar!

Job Description

During this educational Duty Management internship, you will become familiar with all aspects of the hotel industry. The words ‘enthusiastic’ and ‘hospitable’ describe you perfectly. As a Duty Manager intern, you are part of the entire team, handling complaints and serving as an important link between the guest and the departments. At the end of your shift, you are responsible for sending a report that outlines the key matters for the management team. Every day, you are the point of contact for our guests, staff, and management, providing optimal service by performing Guest Relations tasks.

You know exactly what’s happening in the hotel and ensure that guest expectations are exceeded time and again. With your attentive ear and ability to respond quickly to unexpected situations, you can anticipate the needs of the guest. In short, an internship where you will learn a lot, take on responsibility, and have the opportunity to show leadership!

Qualifications

·  You are currently following a Vocational Education Program in Hospitality related studies and are looking for a practical internship;
·  You are available for a minimum of 20 weeks, including weekdays and weekends;
·  You are fluent in English and preferably also Dutch.

Additional Information

What’s in it for you?
Certainly, you are not alone! A warm and ambitious team is ready to welcome you! If you follow your internship at Mercure Amsterdam City, you will benefit from the advantages of interning for Accor:

·  A monthly internship allowance of € 750 gross;
·  Lunch or dinner is provided by us;
·  An experienced internship supervisor who will support you during your internship period;
·  A fun team where you can do a lot, learn and take initiative;
·  Do you enjoy sports? Then you can use the hotel fitness center for free;
·  Casual Friday afternoon drinks and team outings;
·  Free usage of our parking place!

Are you interested or need more information?
Do you want to join our team? Send your motivation and CV to Demi Moll via demi.moll@accor.com . Call us on 020-6858181 for more information.