Door Person

Job description

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Job Description

At Fairmont Dubai, ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Door Person, your attentiveness and commitment to safe practices will facilitate enjoyable aquatic and waterside experiences for our Guests. 

Reporting to Front Office Manager, Guest Services, responsibilities and essential job functions include but are not limited to the following:  

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Ensure that driveway is free from any obstruction 

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Welcome every Guest entering the hotel (Arrivals & non-in house) 

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Ensure that Guests are greeted at the car within 30 seconds of the vehicles pulling onto the driveway 

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Remain observant and responds to each Guest who passes through the front entrances of the hotel 

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Ensure that other Guests are acknowledged while engaged with other Guests 

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Give clear directions for Guest to retrieve car when issuing valet ticket if the car is to be valet parked 

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Report suspicious people or behavior to security personnel 

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Ensure that the driveway is not congested 

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Be aware of the circumstances surrounding each vehicle on the driveway 

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Arrange taxi transport for all Guests who require it 

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Ensure that the hotel holds keys for each vehicle parked on the driveway 

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Maintain a perpetual presence on the driveway throughout the hours of the shift 

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Be assertive, yet polite to Guests wanting to park on the driveway 

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Be an ambassador for the hotel by providing an excellent first impression of the hotel to the Guest 

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Be willing to share ideas with the Dispatchers of how to improve our service to our Guests 

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Attend shift briefing at start of shift in order to keep up-to-date with happenings in the hotel 

Qualifications

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Previous experience in the position is an asset, although not a prerequisite 

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Should possess the ability to work fast and efficiently under pressure 

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Should have a strong personality in order to be assertive when controlling traffic on the driveway 

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Must have the ability to manage several tasks simultaneously 

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Should be physically fit in order to lift and move luggage 

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Should have a good knowledge of the hotel and Dubai, as well as current events  

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Good English skills essential (verbal and written). Second language is an asset 

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Must always maintain high levels of personal presentation 

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Must be flexible in terms of working hours 

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Must realize his role as a team member 

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Should be guest-orientated 

Additional Information

Visa Requirements:  

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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