Director of Sales & Marketing

Job description

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

Business Performance

·  Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
·  Analyze monthly P&L and month-end reports, identify deviation from business plan goals
·  Work with Finance and team in preparation and management of the department’s budget and financial forecasts
·  Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Sales

·  Conduct daily briefing with department on current key activities
·  Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
·  Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
·  Determine the effectiveness of existing programs and develop new strategies
·  Actively participates in sales presentations, property tours and customer meetings
·  Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
·  Participate in community and professional organizations to maintain high visibility and promote a positive image

Team Management

·  Interview, select and recruit direct reports
·  Identify and develop team members with potential
·  Conduct performance review and manages performance issues that arise within the management team
·  Constantly monitor team members performance, attitude and degree of professionalism
·  Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
·  Conduct monthly departmental meetings

Other Responsibilities

·  Be fully conversant with hotel fire & life safety/emergency procedures
·  Attend all briefings, meetings and trainings as assigned by management
·  Maintain a high standard of personal appearance and hygiene at all times
·  Be aware of the hotel fire & life safety/emergency procedures
·  Perform other reasonable duties assigned by the assigned by the Management

Qualifications

·  Bachelor’s Degree from a reputable hospitality school
·  Minimum 10 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
·  High degree of professionalism with strong understanding of global markets and business acumen
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint

Additional Information

·  WHAT IS IN IT FOR YOU:
·  Come As You Are
·  Work With Purpose
·  Grow, Learn and Enjoy
·  Explore Limitless Possibilities