Director of Food & Beverage

Job description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

·  Maintains standards of food and beverage quality and guest service quality.
·  Achieves budgeted/forecasted revenues and expenses and maximizes profitability related to the food and beverage department.
·  Contributes to the profitability and guest satisfaction perception of other hotel departments.
·  Implements and maintains local and national sales/marketing programs.
·  Develops short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.
·  Participates in the preparation of the annual hotel budget. 
·  Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
·  Manages in compliance with established company policies and procedures.
·  Manages in compliance with local, state and federal laws and regulations.
·  Maintains procedures for security of monies.
·  Maintains procedures for credit control and handling of financial transactions.
·  Maintains inventory control procedures.
·  Receives departmental relates guest complaints and ensures corrective action is taken
·  Manage the Human Resources within the division.  Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.
·  Develop, recommend, implement, and manage the division’s annual budget, business/marketing plan forecasts and objectives to meet/exceed management expectations.
·  Implement and manage all company programs to ensure compliance with the SOP’s and LSOP’s; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
·  Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
·  Manage the maintenance/ sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
·  Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.

Qualifications

·  Previous experience as a Director of Food & Beverage in five star hotel
·  Experience in the Middle East is an asset
·  Four to five years of employment in a related position with this company or other organizations.
·  Requires advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession.  This includes the knowledge required for management of people, complex problems and food and beverage management.
·  Ability to study, analyze, and interpret complex activities.
·  Must possess highly developed communication skills to negotiate, convince, sell, and influence other managerial personnel, hotel guests, and /or corporate clients.