Conference Services Manager

Job description

Key tasks

Management of the conference/event operation’s utilising the Heartist Principles;
Meeting, greeting and hosting clients on the day of the event;
Run and actively drive client / event handovers, team meetings and weekly Banquet Event Order meetings;
Manage function room set-ups and servicing ;
Coordinate between Conferencing and other relevant departments;
Building and maintaining relationships with key accounts and clients;
Manage the audio visual aspect;
Proactive selling where required;
Manage roster and oversee wage costs for your department.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

A passion for providing memorable experiences for our guests & clients;
Proven experience leading small teams;
Technical and AV experience highly beneficial;
Strong attention to detail & organisation skills;
A true hospitality professional, with a confident, positive & outgoing demeanour;
Restaurant & Bar knowledge & experience advantageous;
Experience working in a hotel operational environment required;
Career focused and motivated to develop your skills and knowledge.

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·  Opéra