Conference & Events Coordinator

Job description

Company Description

Accor is a world-leading hospitality group with more than 5,000 hotels in over 110 countries . With a diverse portfolio of brands, Accor is committed to exceptional guest experiences, innovation, and sustainability.

Located in the heart of Sydney Olympic Park , our three Accor hotels cater to every traveler:

·  Pullman (5-star) – Luxury and sophistication for business and leisure.
·  Novotel (4-star) – Spacious comfort for families and professionals.
·  ibis (3-star) – Affordable stays with great amenities.

Just steps from Accor Stadium, Qudos Bank Arena, and Sydney Showground , we offer the perfect base for major events. Committed to sustainability and exceptional service , our team ensures every stay is seamless and memorable .

Job Description

As a Conference & Events Coordinator , you will be responsible for coordinating and managing events from initial inquiry to post-event follow-up. Your key responsibilities include:

·  Building and maintaining strong client relationships to ensure seamless event execution.
·  Preparing and distributing banquet event orders, ensuring all operational teams are aligned.
·  Hosting site inspections and liaising with clients and suppliers.
·  Managing event billing, invoicing, and financial reporting with accuracy.
·  Upselling additional services and enhancing the client experience.
·  Working closely with internal teams, including Food & Beverage, Sales, Reservations, and Finance, to deliver outstanding service.
·  Ensuring compliance with company standards, health & safety policies, and Accor’s Planet 21 initiatives.

Qualifications

To be successful in this role, you will need:

✔️ Experience in Hospitality
✔️ Exceptional organisational skills with strong attention to detail.
✔️ The ability to manage multiple events and prioritise effectively.
✔️ Strong communication and relationship-building skills.
✔️ Proficiency in Microsoft Office Suite; experience with Delphi or a hotel property management system is a plus.
✔️ A proactive and customer-focused mindset with a ‘can-do’ attitude.
✔️ Flexibility to work weekends as required.

Additional Information

Why Join Us?

✔️ Global Opportunities – Grow with Accor, a world-leading hospitality group.
✔️ Career Development – Access training, mentorship & promotions.
✔️ Great Team Culture – Work in a supportive & dynamic environment.
✔️ Exclusive Perks – Enjoy hotel & dining discounts worldwide.
✔️ Iconic Location – Be part of major events at Sydney Olympic Park.
✔️ Recognition & Rewards – Get celebrated for your contributions.