Conference & Banqueting Manager

Job description

Company Description

"Why work for Pullman London St Pancras?
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED Conference & Banqueting Manager who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.

If you:

·  Have the passion for customer service and hospitality
·  Have great communication and customer relationship skills
·  Loves working as part of a passionate team
·  Enjoys working in a fast pace environment

We want you to join our gang!

Duties:

·  Manage and lead the C&B team and coordinate all meeting rooms, including setting up, presenting menus, taking orders & serving guests
·  Manage and deliver all conferences, banquets and special events, ensuring alignment with client expectations and hotel standards
·  Co-ordinate with the Kitchen, Bar & Restaurant and Meeting & Events department to ensure all functions run smoothly and according to guest’s needs and wishes.
·  Check function room for maintenance repairs & general cleanliness
·  Ensure the Stewarding has the most updated detailed list in order to set up all meeting rooms accordingly for the day after.
·  Confer with guest and M&E department on last minute arrangements
·  Agree with the Food and Beverage Manager on a weekly basis in regards to how many casual employees need to ordered through the agency
·  Brief all staff before each function
·  Attend to guest complaints and requests
·  Ensure that at the end of shift all function rooms are left in a presentable manner and secured

Additional Information

Benefits

- High level of monthly service charge

-Two complimentary Bonus Breaks - benefit from a free one or two daybreak in another Accor property in the UK each year

- Pension Scheme

- Employee benefit card offering discounted rates in Accor Hotels worldwide

- Free meals on duty

- Free access to hotel Gym

- Up to 33 days of annual leave per annum

Salary: £37,639 per annum (£18.56 per hour) + high share of monthly service charge & service incentives.

The successful candidate must already have eligibility to work in the UK.