Conference and Groups Coordinator

Job description

Key tasks

Are you an extraordinary talent? Then join us at Novotel London Blackfriars!

We are looking for a Conference & Groups Coordinator to join the team at Novotel London Blackfriars in busy and dynamic Meeting & Event department.

Novotel London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. Located just minutes away from the City and London's famous Southbank, you will be within walking distance of Waterloo Station and some of the capital's most famous landmarks, including the London Eye, Tate Modern and St Pauls Cathedral. You can unwind in our Jamboree hotel restaurant and bar, which celebrate flavours from around the world.
Part of the largest hotel group in the world, AccorHotels, we are now recruiting for a Conference & Groups Coordinator who will bring the heart and passion to the role.

What will you be doing?
* Liaising with clients who wish to organise meetings in the hotel from quoting for the event, confirming and sending the contract out to the client
* Managing group inquiries, and dealing with a number of booking agents on a daily basis, and arranging for contracts to be sent to clients.
* Ensure that meeting rooms are set-up with requested amenities and AV devices.
* Greet the participants and direct them to meeting room.
* Address new requests of host before and during meetings.
* Respond to client calls and e-mails related to meeting set-up
* Ensuring amazing Service for our Guests

Why join the Novotel Blackfriars and Accor family?
Your Benefits Include:
* Attractive Bonus Scheme
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* International Development Opportunities
* And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers;

What are we looking for?
* Personality ESSENTIAL, Experience preferred
* A talent that is Organised and
* Fast on your feet, quick to make friends
* Big on Smiles, Massive on quality
* If this is YOU and you want more details then get in touch!

Why Work For ACCOR:
We are part of one of the world's leading hospitality brands- AccorHotels which means our employees will be part of an international group of hospitality professionals working in a world class environment.
All around the world, our 250 000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing. By dreaming big for their future.
Create your own career: With more than 20 brands present worldwide, we offer each of our employees the opportunity of international career advancement, enabling them to continually enhance their skills. Our goal is to see our talents grow and their personalities bloom.

To apply & What is next
* Email your CV to
* We are looking to fill this role as soon as possible and we aim to respond within 5 days
* If you are successful you will be invited for an interview

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Power Point
·  Word