Concierge

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.

Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.

Job Description

Concierge

The Concierge role forms part of our esteemed Front Office team, you will orchestrate unforgettable experiences for our discerning guests, setting the stage for an extraordinary stay.

You will be the maestro of personalized service, anticipating and fulfilling our guests' every desire with a seamless finesse that leaves them awe inspired. Your impeccable attention to detail will transform their journey, curating bespoke recommendations that unveil the city's hidden gems.

From the moment guests arrive, your warm smile and poised demeanor will envelop them in an embrace of genuine hospitality, making them feel instantly at ease. Your expertise in the art of communication will craft a narrative of comfort and assurance throughout their stay.

Qualifications

·  Service focused personality is essential; customer service experience is an asset.
·  Ability to work well under pressure in a fast paced environment.
·  Ability to work cohesively with fellow colleagues as part of a team
·  Ability to work on a rotating roster.
·  Previous similar experience is an advantage
·  Able to take Initiative and adapt to changing conditions

Additional Information

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.