Coffee Man

Job description

Company Description

Sofitel Al Hamra Beach Resort

Job Description

·  To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.
·  To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
·  To be fully conversant with all services and facilities offered by the hotel.
·  To have a thorough understanding and knowledge of coffee.
·  To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
·  To ensure that the surrounding area is kept clean and organized at all times.
·  To handle guest enquiries in a courteous and efficient manner.
·  To establish a rapport with guests maintaining good customer relationship.
·  To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
·  To carry out any other reasonable duties as assigned by the Guest Experience Manager.