Cluster Conference & Events Sales Manager

Job description

Company Description

Mercure Perth and ibis Perth are centrally located in the heart of Perth, offering guests an exceptional blend of comfort, convenience, and style. Mercure Perth features 239 elegantly designed rooms, a signature restaurant, a café, bar, and state-of-the-art facilities, including a heated rooftop pool, spa, gym, and six versatile meeting spaces for up to 350 delegates.

Just 300m from the Murray and Hay Street shopping malls, ibis Perth offers 192 contemporary rooms and is undergoing an exciting refurbishment to elevate its dining and event spaces. With three function rooms accommodating up to 200 guests, ibis Perth is ideal for business and leisure travellers alike.

Together, these two iconic properties provide memorable experiences, exceptional service, and the perfect base for exploring Perth’s vibrant CBD.

Job Description

As the Cluster Conference & Events Sales Manager , you will play a pivotal role in driving the success of the Conference & Events (C&E) sales team for both Mercure and ibis Perth. This position involves developing sales initiatives, driving strategies to achieve targets, and ensuring an exceptional guest experience. Key responsibilities include:

·  Leading the C&E Sales Team : Lead, motivate, and develop a high-performing team to achieve sales and revenue goals across both Ibis Perth and Mercure.
·  Sales Strategy Development : Develop and implement effective sales strategies, including conversion targets, performance metrics, and creative approaches to drive business across key periods.
·  Revenue Management & Performance : Maximise revenue by identifying need periods, high-demand periods, and managing strategies to capitalise on opportunities. Prepare forecasts and provide recommendations to enhance business performance.
·  Client Relationship Management : Build and maintain a robust database of key contacts and clients, ensuring regular communication and follow-up to secure ongoing business.
·  Stakeholder Collaboration : Collaborate closely with internal and external stakeholders to maximise business opportunities, ensuring alignment and clear communication of goals and strategies.
·  Market Analysis : Conduct competitor analysis and stay ahead of market trends to ensure Ibis Perth and Mercure are positioned effectively in the competitive landscape.
·  Event Management : Oversee event proposals, quotations, and the execution of exceptional events, ensuring high-quality delivery and client satisfaction.
·  Site Inspections & Familiarisation : Coordinate site inspections, familiarisation activities, and client follow-ups to showcase the venues and services to potential clients.
·  Accor Brand Representation : Represent Accor’s brand and values in the market, ensuring consistency in messaging and the delivery of high-quality service across all touchpoints.
·  Team Development & Culture : Foster a positive and inclusive work culture, promoting Accor’s talent and culture initiatives to inspire team members to achieve their potential.
·  Financial & Budget Management : Take responsibility for financial targets and budgets related to sales, revenue, and event management, ensuring costs are managed effectively to maximise profitability.

Qualifications

The ideal candidate will have:

·  Tertiary qualifications in Business or Hospitality with sales experience, or a minimum of 2 years’ experience in a similar role within the Conference & Events (C&E) sales department.
·  Strong leadership and organisational skills with a proven ability to motivate and manage a team.
·  Excellent verbal and written communication abilities, with a customer-focused mindset.
·  Proficiency in various IT software systems: Microsoft Office, PMS (Property Management Systems), and CMS.
·  Strong analytical skills and attention to detail, with the ability to interpret financial data and assess market trends.
·  Experience in developing and implementing sales strategies to achieve revenue targets.
·  Knowledge of industry standards, best practices, and trends within the C&E space.

Additional Information

What’s in it for you:

·  Employee benefit card offering discounted rates at Accor properties worldwide.
·  Access to learning and development programs through Accor Academies.
·  Career advancement opportunities within Mercure Perth and globally across Accor’s extensive network.
·  Opportunity to make a difference through our Corporate Social Responsibility initiatives.

Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

Join us at Mercure and ibis Perth, where your passion for sales and events will thrive in a dynamic and supportive environment.

Apply now to embark on a rewarding career journey with Accor!