Catering Sales Manager

Job description

Job Description

·  Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions.
·  Develop lead sources through prospecting, referrals, trace files, and cold calls.
·  Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
·  Conduct site inspections with prospective and existing clients.
·  Develop and implement new sales strategies, tactics and action plans for account base.
·  Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
·  Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
·  Electrical, internet, telecom, audio-visual and exhibit requirements
·  Obtain guarantees of food and beverage events from Banquets and kitchen
·  Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities.
·  Maintain and update current account information records.
·  Ensure rooming list is received 30 days prior to arrival with updated billing instructions.
·  Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department.
·  Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner.
·  Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly.
·  Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details.
·  Maintain visibility throughout events and be the on-site client liaison.
·  Follow up post-event to address any issues whilst soliciting return business.
·  Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel.
·  Prepare weekly, monthly, quarterly and annual reports as required.

Qualifications

·  Diploma in Tourism / Hospitality Management / Events Management.
·  Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record.
·  Excellent reading, writing and oral proficiency in Thai and English language.
·  Proficient in MS Excel, Word, & PowerPoint.