Bell Attendant

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

·  You’ll assist the Team Leader and Guest Service Executives, ensuring that all guest luggage, mail, deliveries, faxes are delivered in a timely, professional and efficient manner, by following the department's process, as well as ensuring that they are handled responsibly and with care.
·  You’ll oversee and ascertain that all vouchers of outside companies used at the Concierge Desk are correctly filled out and all necessary details entered for proper processing by the Finance Department.
·  You'll ensure that direct cash payments from guests (i.e. for transportation, tours, purchases etc.) is handled correctly and according to the procedures in place.
·  You’ll ensure that all guest is given a friendly, courteous, informative and efficient service.
·  You’ll be a source of information to all the guests.
·  You’ll proactively provide feedback & suggestions to the Front Office Manager to improve processes and guest satisfaction.
·  You’ll support your colleagues with a winning smile whenever, once again, all the guests pile into the lobby and want your help at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan.

Qualifications

Your personality counts more than your CV …

·  You’ve gained management experience in a similar role, and can speak English fluently
·  You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky
·  You’re a doer – and even if you do it wrong sometimes, you openly admit it
·  You’re not just bringing your abilities, but also your character

Additional Information

What’s in it for you …

·  Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
·  Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
·  Benefit from great offers from our numerous cooperation partners
·  Be part of our hilarious staff parties and much more...