Bartender (Pool & Beach)

Job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

·  Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs
·  Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
·  Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
·  Prepare alcohol or non-alcohol beverages.
·  Service Wine and Beer to guests.
·  Arrange bottles and glasses to make attractive displays.
·  Assess customers’ needs and preferences and make recommendations
·  Ability to Sell or influence others for up selling and suggestive selling.
·  Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
·  Serve customers in a friendly and helpful manner.
·  Keep the bar counter and work area neat and clean at all times.
·  Provide guidance to guests on resort activities, dining options and general resort and Regional information.
·  Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
·  Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
·  Ensure bar always will remain clean and tidy during the service and after the service.
·  Clear ashtrays as and when required.
·  Wash glassware and utensils after each use.
·  Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
·  Perform physical activities such as lifting and stooping.
·  Maintain liquor, tobacco inventories and consumption.
·  Collect payment for drinks served and balance all receipts.
·  Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
·  Prepare inventory or purchase requisitions as needed to replenish supplies.
·  Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
·  Stay guest focused and nurture an excellent guest experience
·  Comply with all food and beverage regulations
·  Perform other duties as and when assigned by the hotel management.
·  Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.
·  Other duties as assigned

Qualifications

·  Excellent reading, writing and oral proficiency in English
·  Experienced in all aspects of restaurants service
·  Must be well-presented and professionally groomed at all times
·  Excellent leader and trainer with strong interpersonal skills and attention to detail
·  Ability to coordinate and prioritize multiple tasks
·  Should have pleasing personality.
·  Excellent guest service skill.
·  Good knowledge of food and beverage service.
·  Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Pool & Beach
·  Passion for guest service