Bartender

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Key Responsibilities:

1. Beverage Preparation & Service:

·  Prepare and serve alcoholic and non-alcoholic beverages according to the hotel’s standard recipes.
·  Offer recommendations and upsell premium drinks, signature cocktails, and bar promotions.
·  Ensure consistent drink quality and presentation.
·  Adapt to guest preferences by crafting customized drinks upon request.

2. Customer Service & Guest Interaction:

·  Greet guests warmly and provide a welcoming atmosphere at the bar.
·  Engage in friendly conversations, anticipate guest needs, and provide personalized service.
·  Address guest concerns professionally and resolve issues efficiently.

3. Bar Operations & Hygiene Compliance:

·  Maintain cleanliness and organization of the bar area, tools, and glassware.
·  Follow safety, hygiene, and sanitation guidelines in compliance with HACCP standards.
·  Monitor inventory levels, restock bar supplies, and report shortages to management.
·  Ensure all beverages are served responsibly, adhering to legal alcohol consumption guidelines.

4. Cash Handling & Billing:

·  Process guest orders accurately using the hotel’s POS system.
·  Handle cash and credit card transactions while maintaining accurate billing records.
·  Balance the cash register and reconcile payments at the end of each shift.

5. Team Collaboration & Training:

·  Work closely with the bar team, servers, and kitchen staff to ensure smooth operations.
·  Participate in regular training sessions on mixology, beverage trends, and customer service.
·  Assist in training new bartenders and barbacks when necessary.

Qualifications

Education & Experience:

·  High school diploma or equivalent; a hospitality or bartending certification is a plus.
·  Minimum of 1–2 years of bartending experience in a luxury hotel or high-end bar.