Bar Person - Accorhotels - Cardiff - Wizbii

Bar Person

  • By Accorhotels
  • December 2018
  • Cardiff (United Kingdom)

Job description

Key tasks

Overview of duties
• Welcomes guests and provides a high standard of bar service • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour • Helps increase bar revenue through his/her sales efforts • Manages the bar
Main responsibilities
Customer relations
'• Provides a friendly and personalised welcome for guests and is constantly attentive to their needs
• Promotes the point of sale and services to customers • Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty and insure the success of the bar thanks to his/her personality and professionalisme'
Professional techniques / Production
'• Knows all the bar and menu products (preparation instructions)
• Manages the stocks and setup for the bar in line with brand standards
• Serves guests at the bar, organising his/her work to suit fluctuations in numbers
• Ensures equipment remains in good condition
• Applies the procedures for opening and closing a point of sale'
Commercial / Sales
'• Is familiar with all the hotel's services, informs guests and encourages use
• Promotes the bar's special events and products
• Increases bar revenue through additional sales techniques'
Management and administration
'• Is responsible in the meet of the department's targets by:
- following the preparation instructions to the letter and using the right doses
- avoiding waste and loss of merchandise
- respecting the hotel's procedures and internal audit processes
• Helps manage stocks and inventories
• Manages invoicing and cash operations for the services sold
• Is responsible for the bar's cash holdings and scrupulously respects cash management rules • Helps manage crockery and appliances by avoiding breakages '
Hygiene / Personal safety / Environment
'• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used
• Applies the hotel's security regulations (in case of fire etc)
• Respects the specific rules governing the service of alcoholic beverages
• Respects the hotel's commitments to the ''Environment Charter'' (saving energy, recycling, sorting waste etc)'

To apply please email CV and cover letter to -
Competitive salary above minimum wage.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Seeked profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Micros

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2516 vacancies open at Accorhotels

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