Bar person

  • West Midlands
  • May 2017
  • To be negotiated
  • Audit / Accounting

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Description

Website: http://www.accorhotels.jobs

Bar person

Key tasks

Overview of duties
• Welcomes guests and provides a high standard of bar service • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour • Helps increase bar revenue through his/her sales efforts • Manages the bar
Main responsibilities
Customer relations
'• Provides a friendly and personalised welcome for guests and is constantly attentive to their needs
• Promotes the point of sale and services to customers • Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty and insure the success of the bar thanks to his/her personality and professionalisme'
Professional techniques / Production
'• Knows all the bar and menu products (preparation instructions)
• Manages the stocks and setup for the bar in line with brand standards
• Serves guests at the bar, organising his/her work to suit fluctuations in numbers
• Ensures equipment remains in good condition
• Applies the procedures for opening and closing a point of sale'
Commercial / Sales
'• Is familiar with all the hotel's services, informs guests and encourages use
• Promotes the bar's special events and products
• Increases bar revenue through additional sales techniques'
Management and administration
'• Is responsible in the meet of the department's targets by:
- following the preparation instructions to the letter and using the right doses
- avoiding waste and loss of merchandise
- respecting the hotel's procedures and internal audit processes
• Helps manage stocks and inventories
• Manages invoicing and cash operations for the services sold
• Is responsible for the bar's cash holdings and scrupulously respects cash management rules • Helps manage crockery and appliances by avoiding breakages '
Hygiene / Personal safety / Environment
'• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used
• Applies the hotel's security regulations (in case of fire etc)
• Respects the specific rules governing the service of alcoholic beverages
• Respects the hotel's commitments to the ''Environment Charter'' (saving energy, recycling, sorting waste etc)'

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.
Skills

Level of Education Others
Areas of study Hospitality
Professional experiences Starting out
Languages essential English (Primary tongue)

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