Bar Attendant (Liquid Agent)

Job description

Key tasks

We're on the hunt for a friendly and efficient Bar Attendant that's ready to offer service that exceeds the guests’ expectations. This role is ‘hands on’ and dynamic, working as part of a team to provide efficient 5 star service in a fast paced environment.

Some of the key duties of this role will be to:
- Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
- Ensure accuracy by repeating order(s) to the guests.
- Clearing and resetting tables as per policy
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the hotels standard drink recipes.
- Liaise with restaurant, café, function and conference areas and activities.
- Provide food and beverage service to customers, maximising every opportunity to increase sales per person.
- Observing liquor and other laws and regulations.
- Work cohesively as a team member.
- Ensure efficient, friendly and professional food and beverage service is provided to all guests.
- Provide for guests, patrons and ensure that their experience and environment meets their expectations.
- Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
- Ensure all mis-en-place is completed prior to guests arriving.
- Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required.
- Perform any other duties within the employee’s range of competence as required by management.
- Perform all tasks to SO Brand standards

Company Culture:
Being apart of the AccorHotels family we are a large, diverse and dynamic company. We are guest obsessed and passionate about our people!
AccorHotels is a world-leading travel and lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences, as well as in over 2,500 of the finest private homes around the globe. This high performing company offers a positive and fun working environment for all.

Benefits:
Staff meal provided per shift
Uniform and dry-cleaning of uniform
International accommodation and retail discounts across varying AccorHotels properties
Family & Friends Hotel Discounts
International Career Mobility
Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
Employee Awards (Month/Year)
Employee Assistance Programme
Corporate Discounts: Eye Care, Gym, Dentist
Referral Programme

Desired profile

Skills

Level of Education Others
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

- Minimum 12 months experience in a similar role, preferably including 5 star Hotel experience.
- Certificate or Diploma in Hospitality Management, preferred.
- Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining and/or bars.
- Barista skills, preferred.
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Maintains awareness of industry trends in service, product and presentation.
- Desire and ability to train and develop staff.
- Understanding of luxury/lifestyle guest expectations and a desire to exceed these expectations.
- Initiates contacts and establishes rapport easily.
- Demonstrated Bar operations experience, mixology or bar service.

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