Housekeeping Manager

Job description

Job Description

·  Supervise the day-to-day operation of the department to ensure service standards are followed
·  Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
·  Monitor labor costs while ensuring effective scheduling and department productivity
·  Address guest concerns and react quickly; logging and notifying proper departments as required
·  Report necessary maintenance items
·  Ability to prioritize and organize work assignments; delegate work.
·  To ascertain a high degree of cleanliness within the Rooms (to receive zero complaints about your department).

Qualifications

•Diploma/Degree in Hospitality Management, or related studies

•Minimum 3 years work experience in a similar capacity.

·  Previous leadership experience required in hotel environment