Assistant Long Bar Manager

Job description

Key tasks

Job Description

•Keep bar supervisors promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action

•Be present in day-to-day outlet operations to ensure standards are being followed
•Follow established and proper Accounting procedures
•Prepare and manage the Bar’s budget and forecast reports, with the goal of increasing sales and minimizing costs, including food, beverage, supply, utility and labor costs
•Be knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities
•Oversee the training and supervision of Bar employees, which includes work allocation, performance evaluation, training, and problem resolution
•Ensure a safe working and guest environment to reduce the risk of injury and accidents
•Ensure highest level of service in the bars by effectively responding to complaints, taking any and all appropriate actions to turn dissatisfied guests to return guests
•Establish/review sales incentive programs on a periodic basis, rewarding high achievers
•Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
•Maintain opening, running and closing duties for department

Raffles Hotels & Resorts continues to grow, with new openings in Warsaw, Shenzhen, Suzhou, Jeddah and Sharm El Sheikh Egypt. Growth at Raffles is a considered approach to collaboration with the right development partner and owner, for a property with the right quality, in the right location. Raffles has particular expertise in interpreting the heritage of Raffles for both new builds and for the restoration of heritage icons and as a priority, the brand looks to development opportunities in global gateway destinations such as London, New York City, Los Angeles, Hong Kong and Tokyo.

Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 3 to 5 years
Languages essential Mandarin

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Micros