Assistant Groups & Event Manager (f/m/d)
Berlin, GERMANY
Job description
Company Description
At the 25hours Hotel Bikini Berlin, a job awaits you that is as colorful and varied as the city itself. The vibrant “urban jungle” not only offers a breathtaking view of the zoo, but also the perfect connection to the city. Become part of our Monkey Business, in a dynamic & creative working environment that is characterized by team spirit and an open corporate culture at eye level - and where you can fully contribute your personality and ideas.
COME AS YOU ARE & SHOW US YOUR VISION …
… in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more flexible!
Job Description
How does your working day looks like ...
· You’ll coordinate events with all internal departments and ensure that everyone has all the necessary information
· You will be responsible for all group enquiries for 8 rooms or more
· You will be responsible for preparing quotations, contracts and invoices
· You will prepare forecasts, reports and sales analyses
· You will attend internal meetings
· You will act as the point of contact for the team in the manager’s absence
· You will actively maintain customer relationships and support sales activities
· You will ensure compliance with hotel standards and quality assurance in the events department
· You will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stay
· You meet clients in person and stay in touch with them by phone and email
· You organise tours of the premises for event and corporate clients
· You keep a clear overview, even when every room in the hotel is booked out and things are getting hectic
· You support the onboarding and training of new team members when needed
· You prepare and update event orders, making sure all departments have the latest details
· You coordinate last-minute changes and find practical solutions when plans change
· You liaise with external partners and suppliers when needed
· You follow up with clients after their events and help build lasting relationships
· You are organised, detail-oriented and stay calm when plans change
Qualifications
Your personality counts more than your CV...
· You have professional experience in a similar role and are a passionate host
· You are an open and communicative person who isn’t afraid to stand your ground when necessary
· You enjoy working with people and inspiring them
· You are passionate about good food and drink and enjoy discovering new concepts
· You bring not only your skills but also your personality to the role
· You are fluent in German and English
Additional Information
What´s in it for you …
· Only work 4-days a week as a full-time team member without payment or holiday reduction
· Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
· Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
· Benefit from great offers from our numerous cooperation partners
· Be part of our hilarious staff parties and much more …