Assistant Front of House Manager

Job description

Key tasks

This role is responsible for all front office functions and employees. Areas of responsibility include Porters, Switchboard, Guest Relations, Front Office. Assists the Front of House Manager, directs and works with managers and associates to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

  Watch the video

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)