Service and System Designer at The Dock
How can we revolutionize the way the world works and lives? How can we use emerging technologies to improve human life and experience? These are some of the questions we're grappling with at The Dock, Accenture's multi-disciplinary research and incubation hub in Dublin. Technology, design and business experts investigate, imagine and bring new ideas to life. Our designers at The Dock are part of Fjord, a global design and innovation consultancy that's part of Accenture Interactive. We bring the human to the heart of the solution, asking how technology augments and impacts people's lives.
As a service and system designer at The Dock, you'll help to drive user-centred design in R&D projects and experiments, contributing to creating technology for good with a deeply-skilled, diverse group of experts. This role will mean being open and adventurous, diving into experiments in a wide range of industries from healthcare, to life sciences, finance and governmental bodies. Through research and ethnographic studies on projects, you'll uncover rich insights and craft innovative solutions that are grounded in compelling evidence.
What you'll be doing
Supporting the design team and leading design activities on multi-disciplinary projects as well as planning, facilitating, and synthesizing workshops and creative brainstorms.
· You'll be an advocate for the user-centered design process at all phases of development, from initial research to validating innovative solutions.
· Using research and insights to generate innovative concepts, and crafting how users, AI and systems will interact with these solutions.
· Collaborating with multidisciplinary teams and subject matter experts to identify opportunities and create meaningful outcomes.
· Helping to frame design solutions and explain the rationale for design artefacts in a compelling way.
· Simplifying the complex by mapping and modelling systems, improving designing skills through these activities.
· Helping to evolve the R&D design practice and build new ways of working, drawing from external and internal expertise.