Program, Project & Service Management Analyst

Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer

scale of our capabilities and client engagements and the way we collaborate, operate and deliver value

provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering

innovative work part of your extraordinary career.

Job Summary:


Use standard delivery tools and methods from the Accenture Delivery Suite to plan, monitor and control

delivery for high quality and predictable outcomes for programs, projects and/or managed services.

What responsibilities will you have?


• Deliver desired business outcomes and/or service commitments through effective planning and

execution.

• Baseline scope, estimate and plan the work.

• Plan and manage resourcing/staffing within a globally sourced delivery model.

• Manage the delivery effort including change, demand and support of operations management

within schedule, cost, quality, effort and SLAs.

• Prioritize and manage the scope of the assigned program, project or contracted service.

• Identify, understand and effectively manage milestones and dependencies across multiple

stakeholders ensuring clear accountabilities and shared understanding of impact.

• Manage issue and risks of the assigned program, project, releases or contracted service.

• Monitor delivery performance and quality using metrics and status reporting and implement

continuous improvements.

• Support the management of financials, contractual, and operational commitments in alignment

with contract and original deal economics, as well as cost management targets.

• Analyzes and solves problems that are lower complexity and may be routine in nature, requiring

varied responses depending on the situation.

• Interacts with peers within Accenture before updating supervisors. Has some interactions with

non-management levels at the client and/or within Accenture.

Desired profile

Qualifications :

What skills & experience are we looking for?

• Excellent communication skills in French and English (both written and oral)

• Project Management and leadership skills

• Attentive to details

• Good people management skills

• Team Player

• Proficient in MS Office tools

• Flexible

• Strong analytical and organizational skills

• Customer service focus

• Ability to build productive working relationships with others

• Ability to drive change and influence

• Ability to interact across levels and with varied stakeholders

• Ability to work at a fast pace and deliver to deadlines

• Ability to initiate and drive continuous improvement activities

• High quality deliverables

What academic qualifications do you need?

• Diploma/ Bachelor's Degree in a related field along with knowledge in Project Management.

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.