Performance Engineer Consultant: Applications & Software

Job description

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

The CIO Organization is a world-class, global and rapidly evolving IT organization with the courage, ability and capabilities to drive Accenture's digital agenda. We are setting the industry benchmark for visioning and creating the global social enterprise. We will accelerate the deployment of leading-edge technologies which enable our people and which our clients seek to replicate. Members of the Accenture CIO organization:
· Contribute to a global network of talented IT consultants across the business, enabling high-performance by creating and delivering Accenture's business applications and technology infrastructure.
· Collaborate and innovate to connect our people with the technology they need to build market relevant skills and be impactful to the business.
· Run IT as a business – with strict standards of availability and performance, and with world beating cost effectiveness – as a result being brand critical to Accenture.
· Continually experience new and engaging opportunities, challenging work, flexibility, career sponsorship and mentoring, and recognition for our contributions – throughout the journey. Living the adventure.
Job Description:

The Accenture CIO Performance Engineer Team focuses on our internal customers and stakeholders. This team is responsible to build Accenture applications and manage all performance issues that may occur. The Performance Engineers assist the Application Team with finding the root cause and trouble-shooting. The team is responsible to create a short-term fixes and also determine long-term solutions. The Performance Engineers work closely with the Application Team to diagnose the issues, investigate the problem and perform deep analysis. The Performance Engineers use tact, empathy and technical expertise to create solutions. The Performance Engineer Team has the primary responsibility to resolve internal customer support requests. These issues can involve anything from helping a new developer integrate a new application to trouble-shooting to application diagnosis to tracking down the source of incorrect or incomplete data. Performance Engineers work with Accenture's internal teams to find and fix bugs, prioritize feature requests and document our products and features. They perform Memory Dump Analysis, capture information, find the issue, analyze and create a solution.

What you'll do
· Diagnose and provide solutions to application errors using .Net and other tools
· Memory Dump Analysis
· Reproduce and debug customer-reported issues that span multiple layers of the technology stack
· Identify key trends with application issues
· Serve as the voice of the customer and work with cross-functional partners to improve our products
· Identify and recommend process improvements to deliver the highest level of customer satisfaction
· Design and implement improvements to our internal support tools

Desired profile

Qualifications :

Basic Qualifications:

·  Bachelor's Degree
·  Minimum of 1 year of experience with Microsoft Office products
·  Minimum of 1 year of experience in Memory Dump Analysis and Troubleshooting
·  Minimum of 2 years of experience in Performance Testing and Monitoring
·  Minimum of 3 years of experience in .NET coding and Performance Tuning
Preferred Qualifications:

·  Knowledge of the CIO Organization
·  Deep skills with Windows operating system troubleshooting
·  Basic program management skills
·  Program estimating skills
·  Project Excellence responsibility: work plan creation & tracking, Leading Indicator leverage, QA Oversight, Issues and Risk Management
·  Operations Excellence responsibility: understanding normal and monitoring, scalability planning, build test and deployment automation, ASA compliance
·  Strong customer service skills
·  Ability to resolve any assigned schedule and content risks
·  Good negotiation and consensus building skills
·  Proficiency with ADS CIO Methodology, ADS CIO Guide and CIO Application Testing framework
Professional Skills:
·  Good leadership and teamwork skills
·  Good problem solving and critical thinking skills
·  Good solutioning skills
·  Good functional acumen and process architecture understanding
·  Good communication skills, verbal and written
·  Willingness to work in varying business functions and capabilities
·  Time management and organization skills
·  Positive attitude
·  Proactive mindset
·  Ability to rapidly transition from one project to another
·  Demonstrated leadership in professional setting; either military or civilian
·  Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.