Learning Experience Designer

Job description

Job Description

Job Title: Learning Experience Designer

Career Level: Level 9

Talent Segment: Business Advisory

Standard Role: Learning Advisory Specialist

Job Summary:

The Learning Experience Designer (LED) is responsible for ideating, coordinating, and supporting Learning Design activities in conjunction with the Learning Experience Design Leads. LEDs play a critical role in the end-to-end learning process – learning need identification, analysis, design, development and transition to delivery.

The LED partners with L&TD and the client and helps the LEDL bring the right Accenture Learning teams to solve the business challenge identified by the client with a holistic learning experience. The LED is responsible for the design, innovation and quality elements within the learning experience (through initial release) as identified by the LEDL. The LED's role is to help achieve the project's desired learning outcomes.

Key Responsibilities:

· Learning Needs Identification

o Analyze business problems to evaluate the potential impact of learning experiences as a solution.

o Support onboarding of new team members to learning experience design project.

· Learner Analysis

o Participate in learner ethnographic research with L&TD to better understand learners' needs and context

o Review and understand the synthesized results of the learner ethnographic research into a summary and analysis document (input for the design workshop and shared with workshop participants)

· Learning Experience Design

o Support and facilitate learning experience design workshops (collaborative “rumble” sessions) to create holistic, durable learning experiences

o Include point of view on learning innovation and analytics

o Create initial learning experience conceptual designs (based on proven instructional theory) that meet business outcomes and appropriately take advantage of a wide range of enablement options that include: learning assets, knowledge management, certification, learning boards / collections, social learning, etc.

o Develop prototyping and development approaches based on client needs and schedule

o Drive overall quality, integrity, organization and execution of learning designs to specified quality criteria and business outcomes

o Support project kick-off meeting with development team(s) to build understanding of the client and project; work with LEDL to develop team expectations

· Detailed Design & Iterative Development

o Review learning designs for durable learning characteristics

o Identify learning objectives for each learning experience component based on desired business outcomes; align content to appropriate learning objectives

o Support quality of the holistic learning experience across / within multiple AL channels through iterative development and transition to Delivery

o Support quality governance within and across learning experiences

o Develop staffing and governance approaches with Project Manager, client and L&TD requirements

o Collaborate with Strategic Delivery Planner on learning experience progress and cross check to ensure Delivery is prepared for transition

o Evaluate quality of learning experience(s) to durable learning and business outcomes (exit criteria for transition to Delivery)

· Transition to Delivery

o Work with the LEDL to establish transition schedule and activities in conjunction with the Strategic Delivery Planner

o Contribute to and participate in project debrief reviews

o Identify continuous improvement areas based on lessons learned; modify process steps as appropriate for client situation with input from manager

· Relationship Management

o Collaborate with team, peers and Subject Matter Experts (SMEs) throughout the end-to-end learning process to ensure quality outcomes

o Partner with the LEDL to ensure risks and issues with timeline, scope and budget are appropriately documented, reported and mitigated

· Innovation and Analytics

o Incorporate insights into learning experience designs

o Identify potential learning analytics projects, innovation research opportunities and learner data gathering opportunities / research (for learning innovation lab)

o Alongside the Learning Innovation Exchange team help educate LEDD team members on the efficacy of new learning trends and be responsible for building out enablement materials for the efficient and effective implementation of those new trends

This job description reflects management's assignment of essential functions, it does not prescribe or restrict responsibilities that may be assigned.

Job Description

Relationships:

Reports to: Learning Experience Design Lead

Advises: Development Team

Desired profile

Qualifications:

Education:

· BA/BS - degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience

Work Experience:

· Three or more years of related work experience

· Experience designing a wide range of learning experience solutions;

· Prefer experience with developing learning solutions for global audience; adjusting materials based on cultural needs, regional constraints and localization or translation considerations

Work Requirements:

· Full time dedication

Knowledge/Skills Requirements:

o Knowledge of advanced instructional design techniques (including durable learning) and adult learning theory

o Proficient at facilitating design workshops using Design Thinking approaches and techniques

o Advanced knowledge of issue identification and problem-solving tools

o Outstanding professional presence that can be leveraged to influence clients and to inspire confidence

o Strong written communication skills - working knowledge of editorial requirements– grammar and instructional design of materials; attention to detail to ensure quality

o Advanced oral communication skills - ability to facilitate client SMEs and sponsor discussions to set expectations and ensure appropriate involvement

o Ability to speak confidently with a wide range of clients and SMEs on business topics and the value-add of learning experiences to achieving business outcomes

o Must be skilled in using multiple modalities of learning experiences which can be applied to solve business problems

o Knowledge of Microsoft Office (Word, PowerPoint, Excel and MS Project)

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .




Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.




Closing date for this role is 7th December 2016. Accenture reserve the right to close this position early should a suitable applicant be found.