Junior Cash Collector with German

Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Key responsibilities:

·  Responsible for timely cash collection
·  Handles day-to-day activities and refers the most delicate matters to the superior
·  Regularly reflects the status of collection activities
·  Analyze customer account balances
·  Investigate and resolve customer issues
·  Correspond and negotiate with customers based in EMEA (direct contact over the phone and also by e-mail)
·  Write off uncollectible balances

Desired profile

·  Fluent English and German
·  Experience in cash collection or customer service nice to have
·  Excellent communication (written and oral) and interpersonal skills
·  Very good Excel
·  Flexibility, especially in the period of month -end closing
·  Ability to work analytically in a problem-solving environment
·  Responsibility and accuracy in the completion of received tasks

We offer:

·  Opportunity to work for the most recognized brands in the world
·  Attractive salary
·  Online and classroom trainings
·  Notable discount for the language courses
·  Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
·  Open communication among all employees and across the teams
·  Ongoing mentoring and support not only during the induction period
·  Friendly work atmosphere and chill-out spaces for chats
·  Accelerate runners club and the participation in various employee initiatives
·  Beverages (as coffee, tea) at any time you want

When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.