Front Office Agent with Polish language

Job description

You will cooperate across global Accenture team and you will be responsible for processing of incoming client requests from international entities (via email/phone) related to Contract management, Purchase order management, Front office claims, Nonstandard procurement flows, Invoice management and Reporting activities.
You will work during standard daily hours 8:30 - 17:30 with the option of working from home after trial period.
Due to bright/various scope of work it is an opportunity to gain extended knowledge skills across different in scope business areas.

WHAT WILL YOU DO
• Claims processing: responsible to receive, log, process Front Office claims, manage stakeholders within detailed instructions and predefined procedures
• Creation of Purchase Orders and follow up on delivery confirmation with the Suppliers
• Providing information to suppliers on blocked invoices. Resolving blocked invoices due to price/ quantity.
• Communicating with the client stakeholders on pending items
• Highlighting process related issues and seeking advice when faced with challenges in order to align on agreed process.

Desired profile

Qualifications :

WHAT WE EXPECT
• Good communication and problem-solving skills needed
• Fluent knowledge of English and Polish language
• Responsibility and accuracy
• Good team player, able also to work independently on the assigned tasks
• Creative way of thinking to suggest process improvements
• Intermediate Excel and Word skills is essential
• Knowledge of SAP is advantage

WHAT WE OFFER


Salary:
Accenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the monthly minimum base gross pay starts from 1100 €.

Recognition:
• Guaranteed Paid overtime or overtime vacation
• Cafeteria – Budget for benefits based on your choice
• Transparent bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty presents
Flexibility:
• Flexible working arrangements (Flex-work, Home Office)
• Option to participate on projects abroad
Future:
• Wide range of leading-edge trainings (including various language
course)
• Teambuilding activities
• Regular performance management and evaluation process
• Ongoing career guidance and mentoring
Family & Health:
• Multisport card which grants an access to hundreds of different
gyms, studios and swimming pools
• Three Extra Days off (including Sick days)
• Sick leave compensation
• Family oriented benefits (Wedding and New baby bonus, Inhouse day care)