Digital Workplace Unified Communications Sr. Analyst

Job description

Join Accenture and help transform top organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertise-strategic, industry, functional, technical-in a diverse project environment that offers multiple opportunities for career growth. While the specific type of consulting work they do can vary, it generally aligns to management consulting, systems integration consulting or technology consulting. Typically, Analysts work at client sites, which often requires travel.
Job Description:
Digital Workplace professionals help organizations transform their workplace environments through the strategic use of the latest technologies, processes and delivery models. Employing solutions focused on virtualization, collaboration, and messaging technologies; individuals within Accenture's Digital Workplace practice provide solutions that increase productivity, decrease costs and drive business value.
Key Responsibilities:
·  Converse with client counterparts on cloud collaboration strategies.
·  Work independently to support the work efforts at a client project or within Accenture.
·  Perform business analysis activities such as supporting business processes for Office 365 projects.
·  Participation in the development of Cost-Benefit analysis and%5Cor ROI studies for the adoption of Cloud-based collaboration services.
·  Participate on a team building and/or testing Workplace and Collaboration focused solutions.
·  Apply Accenture methodology, Accenture reusable assets, and previous work experience to deliver high quality work.
·  Develop and maintain project plans, generate status reporting, and manage issue tracking and risk assessment for client and internal Accenture teams.
·  Effectively communicate project status with peers, supervisors and client.
·  Build relationships with client counterparts.
·  Stay educated on new and emerging market offerings that may be of interest to clients.
·  Potential for 100% travel (Monday - Friday).

Desired profile

Basic Qualifications
·  Current understanding of Office 365 products and services.
·  Understand the architectural differences between Office 365, Google @ Work, and On-Premise services.
·  Knowledge of the efforts required to execute a successful Office 365 migration.
·  General understanding of enterprise telephony (both traditional TDM and VoIP) architectures.
·  Minimum of 1-2 years of professional experience in deploying one or more of the following:
·  Office 365, Microsoft SharePoint, Microsoft Lync / Skype for Business, Yammer, Microsoft OneDrive
·  Business analysis experience including activities such as process design, business case development, release management or change management for Cloud-based collaboration services.
·  Minimum of 1 year of Project Management experience.
·  Minimum of a Bachelor's degree.
Preferred Skills:
·  Microsoft Technology Associate (MTA) certification.
·  Previous Consulting or client service delivery experience.
·  Experience in technical architecture design, evaluation, and investigation.
·  Familiarity with IT infrastructure business cases.
·  Experience in Digital Workplace basic qualification areas including virtualization, collaboration, and messaging technologies.
Professional Skills Requirements:
·  Excellent communication skills (both written and oral).
·  Strong interpersonal skills.
·  Ability to be flexible and work analytically in a problem solving environment.
·  Attention to detail.
·  Strong organizational & multi-tasking skills.
·  Strong analytical skills and thought processes.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment choices shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.