Delivery Excellence Associate Manager

Job description

The Delivery Excellence Associate Manager will work within Accenture as the Operations Business Excellence Lead that supports efforts to improve organizational effectiveness. They work with an extended team to provide process, tools, methods, operational excellence practices and training across the organization to deliver on the Journey to Intelligent Operations. The Delivery Excellence Associate Manager is responsible for verifying that work is consistently and effectively performed and create deliverables according to established core procedures, processes, and methodologies around our Journey. They will work closely with Global Operations and BE, as well as, local Delivery Leads to provide transformation roadmap measurements, plans, actions and team management.

Responsibilities:

· Leads the Journey to Intelligent Operations
· Including development of the Transformation Roadmap with Delivery & Client
· Assessing and routinely monitoring the performance and actions to the roadmap with regional and global Ops/BE
· Drives quality improvements across projects and processes
· Develops and supports advanced analytics
· Designs and oversees data collection plans
· Independently supports DMAIC, DFSS
· Develops other members of Operational Excellence team
· Instructs and educates delivery leads and account management personnel
· Helps design training curriculums

Desired profile

Qualifications :

Basic Qualifications:

·  A minimum of 3 years of Six Sigma and / or Lean or Operational Excellence experience
·  A minimum of 4 years of project management experience i.e. leading projects from start to finish
·  A minimum of 1 year of client facing experience
·  Lean Six Sigma Certified Green Belt or higher

Preferred Skills:

·  Bachelor's degree in Business, Economics, Engineering or related field
·  Certified PMP
·  Basic level of Minitab, SPC or SPSS
·  Proficient in Microsoft Project and examples of project participation
·  Expert in Microsoft PowerPoint and Microsoft Excel (pivot tables, statistical analysis with Excel functions, data mining)
·  Strong presentation skills
·  Basic quantitative analysis skills
·  Project Costing and cost modeling
·  Business Case development
·  Client facing consulting experience
·  Able to pass an Operational Excellence skills assessment administered by an Operational Excellence Master Black Belt, Black Belt or other Lean to confirm certification and qualification

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 513,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/ .

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting an Accommodation

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