Business Operations Senior Analyst

Job description

Join Accenture and help transform leading organizations and communities around the world.ÿ The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.ÿ Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Program Specialist Services professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.

Job Description

The Business Operations Sr. Analyst supports the account management team in executing the BPO Global Account Governance including the following areas :Resource Management, Special Projects Management, Financials Management, Change Management, Governance Standardization across a Global team, Client Expectation Management.

Responsibilities may include:

· The development and execution of account governance processes, process improvement, collaboration between both internal and client global teams, data analysis, and account documentation reporting.
· Operational and Financial Management Forecast and track the portfolio of projects and functions
· Design appropriate management reports scorecards that articulate financial results and highlight inefficiencies
· Develop and improve standardized operational processes
· Drive and implement continuous improvement and optimization programs for operational processes
· Manage critical program dependencies, across growth platforms
· Progress Monitoring and Reporting
· Supervise and manage the program plan, track progress, cascade updates and changes to the organization
· Accountable for the delivery of program capabilities and business results
· Coordinate approvals for new projects, project gate reviews, contingency plans and scope changes

Desired profile

Qualifications :

Basic Qualifications

·  A minimum of 2 years of project management and or project coordination experience
·  A minimum of 1 year of financial analysis or reporting experience

Preferred Skills

·  Bachelor's degree with a focus in Business Finance
·  Expert with MS Office advanced PowerPoint and Excel
·  Excellent verbal and written communication skills
·  Previous client facing experience
·  Prior experience in interacting with senior leadership
·  Program, Project Management and Service Management Experience
·  Prior experience working for innovative technology company
·  Process improvement experience

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.