Accounts Receivable with German

Job description

As an Accounts Receivable Office you will responsible with:

- Order capture
- Follow strict company policies and procedures and deliver a consistent and professional level of service at all times;
- Achieve set revenue targets and call quality objectives;
- Manage a collection portfolio through:
- Collection calls, escalation and issue dunning letters to overdue accounts
- Email communication
- Dispute resolution
- Reconciliation
- Participate in client and customer conference calls;
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments;
- Responsible for regular forecasting and status reporting for portfolio;
- Respond to all requests for accounts receivable information or analysis to the client;
- Communicate and follow up effectively with sales dept regarding customer accounts on a timely basis;
- Generate and distribute weekly/monthly AR reports;
- Establish and maintain effective and cooperative working relationships with the involved departments.

Desired profile

Qualifications :

- Fluent in German and English
- University Degree in Economics or previous experience in Client Service - including problem resolution would be a plus;
- Attention to detail and the desire to take responsibility for assigned customers;
- Good in dealing with numbers and information;
- Ability to work in teams, under pressure and with strict deadlines;
- Driven and enthusiastic personality;
- Good written and verbal communication abilities;
- Ability to work in a team environment as well as individually;
- Ability to learn multiple software applications.

We offer:
- Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- An experienced Career Counselor to guide you and check on your progress;
- Interesting and challenging work for the world's leading companies – our clients;
- Professional growth opportunities that recognize individual contributions and performance;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life;
- Relocation package for candidates from other cities/ countries (if applicable).