Application Support - SQL
Job description
Job Description:
Application Support professionals focus on the overall operation of a unit providing application management services to the client.
This includes bug analysis, production support experience, troubleshooting, addressing ongoing maintenance, and resolving problems.
Solves routine problems largely through precedent and referral to general guidelines.
Other Requirements:
· Ability to analyze and provide workaround solutions to users within SLAs.
· Be proactive and propose improvements (for e.g.: automation) that will enhance team effectiveness and efficiency thus increasing satisfaction of users.
· Capitalize on recurring issues and share into knowledge base.
· Proficient in SQL (Preferably Oracle).
· Good French and English communication skills (Written and oral).
Seeked profile
· Bachelor in Information Systems, Computer Science or any related degree courses.
Experience:
· Above 2 years' experience in Level 2 Support and exposure on SQL/Oracle or related database.
Other Requirements:
· Enthusiasm and willingness to progress within a functional environment.
· Strong experience in a support environment.
· Ability to integrate an existing team in order to complete assignments successfully.
· Ability to work under pressure.
All of our professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.
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About Accenture
Entreprise internationale de conseils en management et technologies, Andersen Consulting a été créée en 1989. Issue du département conseil d’Arthur Andersen, la société devient Accenture (contraction d’Accent on the future) en 2001. Aujourd’hui dirigée par Pierre Nanterre et basée à Dublin, Accenture compte 289 000 collaborateurs intervenant dans plus de 120 pays. En 2013, l’entreprise a généré un chiffre d’affaires de 28,6 milliards de dollars. Experte en conseil en stratégie, en organisation et en développement et mise en œuvre de système d’information, Accenture travaille au service des plus grandes organisations du monde en les accompagnant sur la route de la performance comme le souligne son slogan High performance.Delivered. Autour des valeurs telles que la gestion responsable, le développement des talents ou la création de valeur, ce réseau mondial intervient également dans le domaine de l’externalisation.
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