Service Sales Engineer

Job description

Tasks:
Primarily, as a Service Sales Engineer, you will drive service sales process in collaboration with the Service Sales Manager and generate service sales opportunities to secure profitable sales. Additionally, you will also build long term customer relationships and ensure immediate response to specific customer needs and issues.

Reporting to the Service Sales Manager, your key areas of responsibilities will include, but not be limited to:
• Provide technical support and determine corrective actions in own area of expertise via remote or on-site service.
• Prepare sales plans and adopt proactive sales approach using company tools (i.e. SAP & ServIS) to ensure proper negotiation with customers.
• Provide technical consulting and specialist assistance on service solutions to management and customers.
• Determine and develop effective service offerings to respond to customer requirements cost effectively.
• Manage customer relationships and maintain regular contacts with key customers.
• Ensure accurate communication and exchange of technical information to address customer needs.
• Prepare all required technical documents and reports for project contracts and conduct specialist support for the sales team.

Additional information:
Agency referrals will not be considered for this position.

Location:
   MOOREBANK,New South Wales,Australia

Contract type:
   Regular/Permanent

Business Unit:
   Business Unit High Voltage Products

Date posted:
   2017-04-10

Job function:
   Service and Maintenance

Publication ID:
   AU59988320_E3

Desired profile

Requirements:

To be considered for this role, you should possess an Electrical License or Engineering diploma (or recognized equivalent) with minimum 3 years of experience in sales of high voltage products in local and global business environment. Further to this, you must also have deep knowledge of products and their life cycles, preferably the design, diagnostics and the ageing process of Transformers. This role will ideally suit someone who is familiar with SAP, MS Office and Outlook with advanced knowledge in finance and cost calculation. Excellent written and verbal communication skills, and high attention to detail will be required for this role.