HR administrator - Global Fashion Head Office - Watford

Job description

HR administrator - Global Fashion Head Office - Watford

Job Summary

To provide relevant, consistent efficient and customer centric HR services, meeting Service Level Agreements and acting as advocate of HR policy and best practice in support of the Company culture and values.

Key Responsibilities

• To be the first HR point of contact for internal and external customers, ensuring all queries are dealt with clearly and in the most helpful, customer focused way.
• Maintain excellent customer and service specific knowledge, using only approved reference materials and checklists.

• Complete all administration duties for HR and Talent Acquisition.
• Update and maintain system records, ensuring the relevant information and approval has been provided.
• Working in partnership and collaborate with all areas of the business to ensure both HR and business goals are being achieved.
• Understand payroll processes and answer FAQ.
• Build great relationships with internal and external stakeholders.
• Provide defined services in new countries.

Key Skills, Knowledge & Experience

• Shared Service call centre experience is preferable.
• HR experience and basic understanding of HR policy and procedures is highly desirable.
• Ability to work under pressure.
• A minimum of 5 GCSE’s (including Maths and English) or equivalent. (Country equivalent)
• Excellent customer service skills.
• Excellent problem solving skills.
• Proven track record of self-development.
• Competent IT skills and ideally experience of using an HRIS (Oracle or similar) and Time and Attendance systems (Kronos or similar).
• High attention to detail and the ability to interpret data.
• A second European language would be advantageous.
• Flexible attitude and willingness to provide additional cover and support to the department during colleague absence and peaks in workload.

If you are interested in this role then please get in touch asap with your CV.

This role is to start asap! It will be ongoing temp work paid at an hourly rate, weekly. The role is longterm, fulltime and may become permanent.