Data Centre Inventory Technician

Job description

Data Centre Logistics Technician, Newport, Wales

Business Function Overview:

Microsoft Cloud Infrastructure and Operations (MCIO) is the engine that powers Microsoft's cloud services. The team is responsible for designing, building and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We focus on smart growth with an emphasis on automation, data driven engineering, cost-effectiveness and environmental sustainability.

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

At the forefront of the action in MCIO is our Datacenter Operations Group!

In the DataCentre Logistics Technician role you will:

- Overseeing inventory, sparing and asset management of equipment such as Servers, NetDevices, SANs, (and their related internal components) physical copper & fiber cabling, filters, motors, industrial lubricants, high-end electrical components, etc.

- Coordinating with a dynamic team of professionals across the Information Technology (IT) and Critical Environment (CE) spectrums to support complex, dynamic, shipping & receiving for aforementioned equipment, and resources for support staff across these disciplines in your datacenter(s).

- Leveraging your broad range of skills in an exciting and fast-paced environment, assisting with third party logistics escorting, processing Return to Manufacturer Authorizations (RMAs), Purchase Order (PO) processing & maintenance -- for enabling deployments and maintenance of physical infrastructures supporting Microsoft's online services in your datacenter(s)

- Providing excellent customer service (with your mature interpersonal awareness, and communication skills) to bring your technical and logistical abilities to life, in support of Microsoft’s future success.

Facilities in this location, ranging from single large capacity facilities, to several smaller ones, will depend on you to ensure availability of physical resources required to operate Microsoft's cutting edge datacenters!

Your customer service, interpersonal awareness, and communication skills will be pivotal in bringing your technical and logistical abilities to life, while supporting Microsoft’s future success!

REQUIRED - Skills, Qualifications, and Experience

- 2+ years of warehouse/supply chain/logistics experience to include use of hand trucks and other powered/non-powered lifting devices

- Excellent understanding of warehouse systems and procedures

- Experience of H&S Practices and Procedures in a warehousing environment

- Ability to write and implement Risk Assessments and Method Statements in support of safe working

- Understanding Permit to Work systems and procedures.

- Ability to manage other team members performance and tasks

Preferred - Skills, Qualifications, and Experience:

- Ability to effectively prioritize and execute tasks within a dynamic and high-pressure environment

- A good understanding of IT hardware components

- Proficiency with MS Office Applications