Data Mining Specialist

Job description

Job Type

Risk & Compliance

Location

London - Victoria

Partnership Level

7

Closing Date

19/05/2024

Vacancy Type

Temporary

Salary

£46,700.00 - £65,500.00 Annual

Salary Frequency

Annual

Hours of Work

35 Earliest start time 8.30. Latest finish time 6pm

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

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We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Investigation team aim for up to 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this. 

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The salary range for this role is set at £46,700 - £65,500.

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This position is a 12 month fixed term contract.

What’s the role about?

We have an exciting opportunity to join the Pan Partnership Investigation Team as a Data Mining Specialist at the John Lewis Partnership. As part of our continuous improvement plan to minimise theft and fraud, you will be at the absolute heart of developing and maintaining the applications we use to detect malicious activity.

As a Data Mining Specialist, you will be known for your technical expertise, delivering actionable data mining insight based on your subject matter knowledge of theft and fraud and through integrating multiple data sources. Your output will result in actionable leads and will improve the success of Partnership investigations.

In this role, you will be responsible for the day-to-day management of the Partnership’s fraud data mining tools and will use your significant data mining expertise to support a variety of investigations. 

In addition, you will ensure that there are high quality, pre-defined exception reports for use by the Investigations Specialists and Investigations Analysts. You will be required to support the Investigations team in high priority investigations.

You will think creatively and proactively, using your subject matter expertise to provide data analysis to support active and often complex investigations - using data from a variety of sources and reporting platforms including transactional data, access control records, SQL, Salesforce, Tableau, Snowflake etc. 

Why our Data Mining Specialist loves working for us!

The DMS role is a crucial part of the Investigation’s team, during this secondment you will have both the opportunity to respond to a variety of critical investigations meaning no two weeks are alike, and also be at the core of ensuring the Partnership has contingency reporting in place to protect it from Criminal activity. During the secondment period there is key data transformation work ongoing, enabling access to data not previously possible. As the DMS, you will be key to implementing the fraud data strategy which will have a significant and lasting impact on JLP’s P&L.

What will you be doing?

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Develop and maintain the fraud data mining tools to detect fraudulent and other malicious behaviour. Develop a roadmap which continuously improves current tools and ensures they are being used in the best possible way and promote best practice in fraud data mining. 

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Develop and maintain template reports and dashboards to translate complex and ambiguous data into accessible and actionable formats for use by the investigations team and support with ad-hoc data mining requests. 

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Liaise with other external stakeholders who are responsible for systems or data of interest. Gain access to data which enhances our ability to detect fraud and crime. As well as work with stakeholders to understand business processes, or operational issues which may be vulnerable to fraud to identify a means to detect and ensure there is appropriate exception reporting in place. 

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Responsible for advising other stakeholders around reporting requirements, and data access requirements, relating to fraud. 

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Proactively implement and achieve an innovative approach to fraud analysis, which drives the business forward in detecting new theft and fraud patterns. 

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Produce timely and accurate high quality insight for management decision-making purposes in relation to investigations. 

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Collaborate with the Investigations team on the development of the Investigations Strategy to ensure data mining capability is aligned and can be supported. 

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Provide Data Mining subject matter expertise, and data analytics capability to active investigations when necessary.

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Represent the Security Profession on data initiatives to ensure Partnership data changes support the mitigation of risk and promote improved data accessibility for the identification of theft and fraud.

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Support the Tools & Vendor Manager, where required, on the tooling strategy for data mining tools to support the detection of malicious activity. 

Essential skills you’ll need

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Significant experience in managing Data Mining tools, including the creation of routine outputs.

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Proficient user of complex data across multiple platforms and to be highly proficient in the use of SQL.

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Ability to visualise, present and communicate complex data across multiple sources, to bring actionable insight to life in a clear and engaging way.

What else could you bring?

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Experience in supporting retail crime investigations, including the building of case files.

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Experience and understanding of fraud and crime investigations.

To view the job outline

External candidates - please view via the attachment

Internal candidates - please view the job outline here using your internal email address only

Benefits of the Partnership and the role 

- Hybrid Working and excellent work life balance, including focus on well being and flexible working and our market leading equal parenthood leave Policy

️ - Full time working holiday entitlement is 25 days holiday, plus public and bank holidays (role specific) (this is pro-rated for part time hours)

- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay). After three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

- You’ll get Partnership discount in store and online once you complete Earning Membership. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

-  Simple cycle to work support scheme

- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

- To learn more about our Benefits, please visit - https://www.jlpjobs.com/about/benefits/  

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits. 

Next Steps 

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The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

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We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend that you apply early.

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You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

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Thanks for your patience in the meantime and for showing an interest in joining JLP. 

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Internal candidates only: as this position is a secondment, the successful Partner’s benefits will remain unchanged.

For internal use only: 

   

              

                       

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/