Card Lending and Portfolio Assistant Manager - Hang Seng Bank (HK)

Job description

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Principal responsibilities

·  Plan, develop and execute campaigns with targeted offers to generate sales, increase revolving balance and enhance customer loyalty.
·  Work closely with relevant parties in executing and delivering the campaigns and initiatives to support the business growth. 
·  Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
·  Adhere to all established risk control guidelines, procedures and measures and to mitigate the risks.

Requirements

·  University degree in Business Administration or related discipline
·  Minimum of 3 years’ banking experience, preferably with solid experience in card lending business 
·  Good communication, interpersonal, analytical and project management skills
·  Proactive, creative, customer focused, positive team player and independent
·  Proficiency in both spoken and written English and Chinese
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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