Deputy Chief
11-2013 - 02-2017 Architecture / Town planning • CRM & Workflow: Introduced Workflow to track projects & fix accountability. Enabled customers to track their work effectively and company to bill the customers correctly
• Internet Marketing: Worked with marketing department to prepare marketing plan, Analyzed performance of internet marketing using tools like Google Analytics & Yandex Direct
• Customer Acquisition. Handled inbound queries and helped convert prospective leads into customers
• Cost Optimization: Worked with finance team to reduce unwanted costs and improve profitability of the business.